Infrastructure management

Infrastructure Management services

At CODE, site reliability engineers excel at building and managing highly complex systems. We combine our vast experience with advanced technologies and best practices to achieve consistency, repeatability and predictability. Working closely with Microsoft Windows, Linux, Amazon Web Services, Rackspace, and Microsoft Azure, we design, deploy and maintain highly optimized systems that can quickly adapt to changing business conditions.
Our infrastructure specialists start each project with a thorough analysis of your existing IT infrastructure. From there, we will create an architecture that is flexible, scalable, and able to meet your evolving business goals. Our services cover all aspects of architectural design from conceptual level to production, integration, installation and management

Infrastructure management services

  • Assessment of the current IT environment
  • Development of the feasibility study
  • Perform an application lifecycle maturity check
  • Produce an audit report
  • Create a roadmap of the activities required to achieve business goals
  • Choose technology
  • Design processes
  • Provide cost and effort estimate
  • Create an agile environment for the application life cycle
  • Create a flexible and prioritized implementation plan
  • Defining operational visibility, monitoring and reporting to measure performance
  • Manage DevOps transformation activities
  • Automate integration, testing and release tasks
  • Round the clock monitoring, problem solving, root cause analysis, corrective actions
  • Proactive health checks and continuous improvement of operations
  • Plan and implement updates, corrections, upgrades, and postings
  • Design and implement ongoing DevOps transformations
  • Managing the operational integrity of the application life cycle of a specific service level agreement

Benefits of working with Amercom

  • Optimizing hardware to improve capacity and reduce licensing costs
  • Create scalable systems to accommodate the future / growth that grows with your business
  • Easily adopt disruptive new technologies
  • Ensure high availability of system to support income generating applications
  • Solve recurring problems through the strategic use of automation
  • Implement ready-made security measures to match your business and organizational needs
  • Ensure the ingredients work together seamlessly with expert guidance
  • Work with trusted advisors and proven techniques


  • 8 AWS Business Certified Professionals
  • 9 AWS Technology Certified Professionals
  • 2 AWS Certified Solution Architects
  • 5 AWS-certified architecture
  • Oracle Platinum Partner: Oracle Enterprise Linux specialist
  • Amazon Advanced Consulting Partner
  • Microsoft Silver Cloud efficiency
  • Red Hat Certified Architects (RHCA)
  • Red Hat Certified Engineers (RHCE)
  • VMware Certified Professionals (VCP)
  • MapR Certified Professionals
  • Cisco Certified Network Administrators (CCNA)


  • Infrastructure: Amazon Web Services, VMware, RackSpace, Microsoft Azure, KVM, Heroku, Amazon OpsWorks, Amazon ElasticBeanstalk, Docker, and Vagrant
  • Web Architecture / Application / Site Performance / Load Balancing: Apache, NGINX, JBoss, Apache Tomcat, Rails, Node.js, DJango, PHP, Amazon CloudFront, Akamai, Amazon AutoScaling, Varnish Software, Memcached, Redis, Amazon ElastiCache, Red Hat Cluster Suite, F5 LTM (Local Traffic Manager) and GTM (Global Traffic Manager), Amazon Elastic Load Balancer, HAProxy
  • For OpenLDAP Authentication, Authorization and Access Control: RSA Authentication, Radius Authentication, MFA (Multi-Factor Authentication) / Google Authenticator, Centrify / Powerbroker, SAML, OAuth
  • Build and Deploy Environment: Packer, PXE, Foreman, Red Hat Kickstart, Spacewalk, RedHat Satellite Service, Mrepo, Pulp
  • Coordination / Service Discovery: Consul, Registrar, Consul Form, Shipyard, CloudFormation, Terraform
  • Configuration Management / Automation: Puppet, Chef, SaltStack, Ansible, Beaker, TestKitchen, ServerSpec, Berkshelf, r10k
  • Big Data Operations: Apache Hadoop, Cloudera, MapR, Hortonworks, Kafka, Storm, Oozie, Sqoop, and Pig
  • Operational insight (service health monitoring, capacity planning and reporting): Elasticsearch, Logstash, Kibana, Splunk, Graphite, Grafana, Cacti, SNMP, Diamond, CollectD, NRPE, Nagios, Sensu, CloudWatch
  • Release management: GIT, SVN, Stash, GitLab, GitHub, BitBucket, Docker Registry Hub / Private Registry, Jenkins, Bamboo, TravisCI
  • Message Queuing: RabbitMQ, ZeroMQ, ActiveMQ, Amazon SQS,
  • Storage: NFS File Server, iSCSI, Fiber Channel, NAS / SAN, Netapp, 3par, EMC, Multipath / MPIO, device-mapper, PowerPath
  • Security: Host-based firewalls (Iptables), SSL VPN (OpenVPN), IPSEC VPN (OpenSwan, LibraSwan), Amazon VPC, IAM, security suites, access control lists (ACLs), SELinux, audit, and hardening of Linux servers
  • ITIL Service Operations (Incident, Issue, and Event Management): Design and implement change control solutions, design and implement disaster recovery solutions, design and implement business continuity solutions, investigate root cause analysis, troubleshoot and fine-tune Linux Kernel performance, troubleshoot application performance errors, and fine-tune
  • Backup and Recovery: Tivoli – TSM, HP DataProtector, Bacula, NetBackup, BackupExec, Rsync-based solutions

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